In today’s rapidly evolving digital landscape, the shift from traditional on-premise solutions to subscription-based cloud services has transformed how organisations manage their IT assets. On the surface, this transition promises simplicity, streamlined provisioning, flexible scaling, and reduced infrastructure overhead. But for IT leaders and asset managers, the reality is far more complex.
Cloud adoption introduces a host of new challenges. Tight, centralised control over IT assets is often replaced by a network of third-party service providers, each with their own licensing models and management portals. The ease of acquiring new subscriptions can bypass established procurement and governance processes, leading to uncontrolled software spend and fragmented oversight. Meanwhile, hardware asset management becomes increasingly difficult as devices move fluidly between remote and office locations, making visibility and control a moving target.
As a result, many organisations find themselves struggling to answer fundamental questions:
-
What software and services are we actually using?
-
Are we compliant with licensing and regulatory requirements?
-
How can we control costs and reduce risk as our IT environment grows more complex?
Without robust IT Asset Management (ITAM) practices, the risk isn’t just inefficiency, it’s a loss of control, increased exposure to compliance issues, and wasted investment.
That’s why strengthening ITAM capabilities is more critical than ever. Whether you’re looking to regain visibility over your software spend, bring order to hardware management, or align asset practices with industry standards, investing in ITAM skills and certification is a vital step forward.
Why IT Asset Management Matters (and How to Get Certified)
Digital transformation is accelerating, the effective management of IT assets is crucial for every organisation. IT Asset Management (ITAM) is no longer just about inventory; it’s about maximising value, minimising risk, and supporting sustainable business growth.
What is IT Asset Management (ITAM)?
ITAM is a strategic business practice that ensures your organisation’s hardware, software, and digital assets are properly acquired, tracked, maintained, and retired. Done well, ITAM delivers:
- Cost savings through asset reuse and optimised procurement
- Compliance with licensing, legal, and regulatory requirements
- Reduced risk by managing security and data at every stage
- Operational efficiency via automation and process improvement
- Sustainability through responsible asset disposal and lifecycle management
Why ITAM Certification?
As highlighted in this InvGate article, the demand for ITAM professionals is rising rapidly. Organisations are seeking people with proven skills to manage complex IT environments, control costs, and ensure compliance. Certifications in ITAM not only validate your expertise but also open doors to roles in IT operations, procurement, compliance, and more.
Benefits of ITAM Certification:
- Career advancement: Certified ITAM professionals are in high demand across industries
- Credibility: Gain recognition with globally respected certifications
- Practical skills: Learn to implement best practices that deliver measurable results
- Competitive edge: Stand out in a crowded IT job market
ITSM Hub: Your ITAM Certification and Consulting Partner
With over 25 years of experience and global accreditation, ITSM Hub offers four leading IT Asset Management courses to help you build and certify your expertise, no matter your current role or experience level. ITSM Hub is partnered with IAITAM, Professional Designations, and PeopleCert to deliver globally recognised certification courses, with local instructors providing real-world context.
We understand that every organisation’s ITAM journey is unique. That’s why our expertise extends beyond world-class training and certification. Our consulting services are designed to meet you where you are, whether you need a rapid review of your current ITAM posture or a comprehensive uplift program to drive sustainable improvement.
Our ITSM Rapid Review provides a fast, objective assessment of your existing IT asset management practices, highlighting immediate risks, gaps, and opportunities for quick wins. For organisations seeking ongoing transformation, our uplift improvement options deliver tailored roadmaps, practical guidance, and hands-on support to help you mature your ITAM capabilities, align with industry best practices, and realise measurable value.
About IAITAM
The International Association of IT Asset Managers (IAITAM) is the world’s leading professional association for IT Asset Management (ITAM) education, certification, and best practices. IAITAM sets the global standard for ITAM excellence, offering industry-recognised certifications and resources that empower professionals and organisations to optimise the value, control, and governance of their IT assets.
As an official IAITAM partner, ITSM Hub is accredited to deliver both the Certified Software Asset Manager (CSAM) and Certified Hardware Asset Management Professional (CHAMP) courses. These certifications are internationally respected and designed to equip IT professionals with the practical skills and knowledge needed to build, manage, and enhance IT asset management programs in any organisation.
Certified Software Asset Manager (CSAM) Course
- Duration: 1 day
- Accreditation: IAITAM and APMG
- Exam: 100 questions (3 hours, online via IAITAM portal)
- Who should attend: Anyone responsible for software/hardware asset management, compliance, or procurement.
Key learning outcomes:
- Existing software regulations, the importance of adhering to the regulations and how those regulations affect every aspect of current and future business endeavours
- The importance and the steps necessary to achieve a proactive stance when dealing with software compliance
- Communication and Education, Policy, Procedures, Project Management, Software Assets and Compliance Management
- The importance of a well-planned and executed Software Asset Management Program
Certified Hardware Asset Management Professional (CHAMP) Course
- Duration: 1 day (virtual classroom)
- Accreditation: APMG International and IAITAM
- Exam: Online within 14 days of course completion (complimentary re-sit available if needed)
- Who should attend: Professionals focused on hardware asset management, lifecycle, and compliance.
Key learning outcomes:
- Design the architecture for an IT hardware asset management program
- Evaluate and apply the requirements of an organisation’s functional areas in the support of the IT hardware asset management program
- Create organisational requirements for the IT hardware asset management program
- Integrate the aspects of hardware asset management with technology auditing practices
- Evaluate IT hardware asset management processes
- Create approaches to improving an IT hardware asset management program
- Create an IT hardware asset management program roadmap and policies
About Professional Designations
Professional Designations is a globally recognised provider of best practice certification and professional development programs for IT professionals. Their IT Asset Management Essentials™ course is designed as an all-encompassing program, providing a comprehensive overview of the key principles, strategies, and practical techniques required to build and maintain an effective IT asset management program.
This course covers the full asset lifecycle, including governance, policy development, compliance, cost optimisation, and integration with configuration management, making it an ideal choice for those seeking a holistic and strategic approach to IT asset management.
Through this partnership, ITSM Hub delivers the IT Asset Management Essentials™ course to help professionals and organisations establish a strong foundation in ITAM and drive greater value from their technology investments.
IT Asset Management Essentials™ Course
- Duration: 3 days
- Accreditation: Professional Designations
- Exam: 60 minutes, 40 multiple-choice questions
- Who should attend: IT professionals managing or performing ITAM practices across the asset lifecycle.
Key learning outcomes:
- Build a strong ITAM program foundation with governance, policy, and controls
- Address legal, contractual, and compliance issues
- Master cost-effective acquisition, recovery, and reuse of IT assets
- Manage documentation and the full asset lifecycle, including proper disposal
- Integrate ITAM with configuration management
About PeopleCert
PeopleCert is a global leader in the certification of professional skills, partnering with world-renowned organisations to deliver internationally recognised qualifications in IT governance and service management. As the exclusive examination institute for ITIL® certifications, PeopleCert sets the benchmark for best practice in IT Service Management.
ITSM Hub is accredited to deliver the ITIL® 4 Specialist: IT Asset Management course. This certification provides both strategic and practical best practice guidance for managing IT assets in alignment with the ITIL® 4 framework, empowering professionals to optimise value, control costs, manage risks, and ensure compliance across the asset lifecycle. Our collaboration with PeopleCert ensures that learners receive the highest quality training and access to globally respected ITIL® certifications.
ITIL® 4 Specialist: IT Asset Management Course
- Duration: 3 days
- Accreditation: PeopleCert
- Exam: 90 minutes, 40 multiple-choice questions
- Pre-requisite: ITIL 4 Foundation certification
- Who should attend: IT professionals involved in managing costs, risks, compliance, and governance of IT assets.
Key learning outcomes:
- Define ITAM roles, responsibilities, and required skills
- Plan and manage the full lifecycle of IT assets
- Automate ITAM activities for efficiency and accuracy
- Apply ITAM metrics and success factors to drive improvement
- Use the ITIL Maturity Model to assess and develop ITAM capability
Key benefits:
- Optimise budgeting and planning for IT assets
- Improve processes with automation tools
- Enhance IT asset lifecycle management through verification, auditing, and analysis
- Support sustainability in asset decommissioning and disposal
Why Choose ITSM Hub for ITAM Certification?
- Global accreditation: Courses accredited by Professional Designations, IAITAM, APMG, and PeopleCert
- Flexible delivery: Virtual, onsite, and self-paced online options
- Expert trainers: Learn from ITAM practitioners with real-world experience
- All-inclusive pricing: Course fees cover all materials and exams
- Trusted partner: Over 25 years supporting IT organisations across Australia, New Zealand, the UK, and the US
Ready to Elevate Your ITAM Skills?
Whether you’re looking to advance your career, improve compliance, or drive value for your organisation, ITSM Hub’s IT Asset Management courses offer the knowledge and credentials you need.
