IT & Service Management Training, Consulting
and Contractors Supporting IT Organisations to succeed.

The training was well organised and the structure made sure that the complete syllabus of the training was covered nicely in two days. Though it was virtual/online training, it was as good as classroom session.
Sunil’s method of explaining the concepts in story format including industry relevant examples made learning very easy, interactive and helpful.
Thank you once again and look forward to doing a training with your organisation in future.

Kapil Kamble, Technical Support Analyst
The College Of Law Australia

Sunil was a great instructor who made the ITIL V4 online training course very interactive and fun.

He was well organised, answered all questions and provided great examples that linked well to all 5 modules.

Amy Sukkar, Technical Support Analyst
The College Of Law Australia

ITSM Hub provided Logan City Council with an industry experienced instructor, including suitable training and self-assessment materials for almost 60 branch and cross organisation staff. The training gave an excellent high-level understanding of where ICT services and the greater organisation meet to provide an understanding of organisational value. This resulted in closing the IT/Business service value cycle gap.

Dave Drinan, ICT Governance Principal Advisor
Information Services Logan City Council

I’ve been using The ITSM Hub for my service management professional development for the past 8 years. They’ve always been a pleasure to deal with and their courseware and trainers are first class. I especially like their self-paced online platform where I have been able to complete my ITIL Expert certification. The flexibility of online training works well with my schedule and included all the resources for me to pass my exams and certify. Highly recommended!

Jim Tryfonopoulos, Senior Service Delivery Lead
Verizon

Over the past two years, ITSMhub has been the hub of my online ITSM training. Having completed several ITIL courses, Foundation through to Expert, I found online to be most beneficial for me. Online gives you flexibility as well as the ability to retain electronic training documents for continued use. Both Claire and Shane, Training Manager and Principal Consultant respectively, have been tremendous in their approach with training and guidance. I’d definitely recommend ITSM Hub as a leading training provider, online or classroom – 10 out of 10!

Tina Rouse, Senior ITSM Consultant

I’ve been using The ITSM Hub for my service management professional development for the past 8 years. They’ve always been a pleasure to deal with and their courseware and trainers are first class. I especially like their self-paced online platform where I have been able to complete my ITIL Expert certification. The flexibility of online training works well with my schedule and included all the resources for me to pass my exams and certify. Highly recommended!

Jim Tryfonopoulos, Senior Service Delivery Lead Consultant

Claire and Shane have been extremely helpful in assisting to further our organisation’s skills in IT Service Management. Claire has been very responsive and flexible in our requests for on-site training and Shane has turned up and given patient and well thought out responses to our sometimes odd questions. I also completed one ITIL Intermediate module via their online training. It was easy to listen to and the quizzes at the end of each chapter helped immensely to identify any knowledge gaps I had and strengthen my understanding. I highly recommend them as a trainer of choice.

Vicky Presland, Service Management Specialist
Sydney Trains