Resources

A business relationship manager (BRM) is tasked with the role of building relationships between business units and the IT organisation to ensure IT services deliver on customer needs. ITSM Hub prov...

Multi-cloud environments have quickly become preferred digital solutions for the majority of businesses. Research shows that more than 85 percent of companies now report operating in a multi-cloud...

Business partners work with senior leaders to evolve culture and strengthen partnerships to achieve organisational outcomes. It is the business partner’s role to surpass providing services and move...

Covid-19 turned the world upside-down, and inside-out. Businesses and individuals were not spared. Many countries went into lockdowns, businesses started to scale down and people started to work f...

Business Continuity is a critical feature of any business, more so in this time and age. Business Continuity ensures that business operations can resume as quickly as possible in the event of any ...

In this article: Become an ITIL 4 Managing Professional (MP) ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: High Velocity IT ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 S...