Resources
Can I become a business partner?
A business partner is responsible for building relationships between the business units and functions such as IT, HR and Finance, to ensure that services and products are aligned with the organisat...
Business relationship management at ITSM Hub
A business relationship manager (BRM) is tasked with the role of building relationships between business units and the IT organisation to ensure IT services deliver on customer needs. ITSM Hub prov...
SIAM - Answering the Latest Organisational Multi-Cloud Challenges
Multi-cloud environments have quickly become preferred digital solutions for the majority of businesses. Research shows that more than 85 percent of companies now report operating in a multi-cloud...
What does a business partner do?
Business partners work with senior leaders to evolve culture and strengthen partnerships to achieve organisational outcomes. It is the business partner’s role to surpass providing services and move...
The case for a business case
Covid-19 turned the world upside-down, and inside-out. Businesses and individuals were not spared. Many countries went into lockdowns, businesses started to scale down and people started to work f...
A quick look at business continuity and IT service continuity
Business Continuity is a critical feature of any business, more so in this time and age. Business Continuity ensures that business operations can resume as quickly as possible in the event of any ...
What should I do after ITIL 4 foundation?
In this article:
Become an ITIL 4 Managing Professional (MP)
ITIL 4 Specialist: Create, Deliver and Support
ITIL 4 Specialist: High Velocity IT
ITIL 4 Specialist: Drive Stakeholder Value
ITIL 4 S...