Purchasing this option provides you with:
- ITIL 4 Foundation online exam voucher from PeopleCert (valid for 12-months)
- Take2 exam re-sit from PeopleCert (activated for 'failed' attempts only)
- ITIL 4 Foundation official publication, available as an eBook
- Official ITIL 4 Foundation course materials from PeopleCert
We also have our self-paced online course + exam option available, you can trial our course and exam option here
This PeopleCert exam voucher is for the ITIL 4 Foundation certification which was released at the end of February 2019. This is the pre-requisite for any additional ITIL 4 Certifications.
ITSM Hub offer ITIL 4 Foundation course and exam options, either instructor-led classroom or self-paced online. These options include the courseware and examination. If you have self studied and only require the examination voucher the details are below.
Exam details and process
The ITIL 4 Foundation examination is:
- 60-minute, 40 question, multiple-choice exam is administered by an independent examination body, PeopleCert.
- A passing mark of 65% is required to receive your certificate.
The exam is provided as an online examination voucher, once payment is made you will receive an email from PeopleCert with information on how to register and schedule your exam. Once registered you will be able access your eBook and schedule your exam.
The examination is 60 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.
The exam schedule is available 24/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months..
Before you schedule your exam, ensure your computer system meets the mandatory requirements. You will require a photo ID, quiet space, PC or Mac computer with a webcam, speakers and a reliable internet connection to complete your exam.
Exam Only Purchase Inclusions
ITIL 4 Foundation online exam voucher plus a complimentary ITIL 4 Foundation exam re-sit if you miss out on passing your certification the first time.
The official ITIL 4 publication available from AXELOS is included as an eBook and provided as a voucher for the candidate to download from PeopleCert.
The official PeopleCert course materials will also be available from within your portal.
A one month subscription to the AXELOS ITIL Membership is included for all new ITIL® Foundation certificates. To claim your subscription, make sure you opt-into AXELOS Marketing on the PeopleCert portal when you register for your ITIL 4 Foundation exam so you can receive this promotion.
An amazing instructor who explained the content very clearly and at a very good pace. This was a good balance and approach to learning in a three day intensive period. I found the worked examples very practical and very relatable to the Defence industry sector I work in.
Really good facilitation, kept me interested and shared so many practical applications.
Gave me a better understanding of concepts, theories and tools to formalise and improve my current relationship management.
The instructor was very professional and was able to explain each area thoroughly and is available for Q&A.