ITIL® 4 Specialist: Plan, Implement & Control Self-Paced Online Course & Examination
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ITIL 4 Specialist: Plan, Implement & Control, a combined module that covers the key concepts of 5 key ITIL practices: Change Enablement, Deployment Management, Release Management, Service Configuration Management, and IT Asset Management.
Our self-paced online course provides candidates access to PeopleCert's official eLearning for 12-months. There are 12 hours of content to learn at your own pace. PeopleCert eLearning is interactive, filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching. These materials are designed to give you the confidence to pass your examination and provide you with a great understanding of this ITIL 4 module.
This course will prepare you for the examination leading to the ITIL 4 Specialist; Plan, Implement & Control Certificate. Our eLearning bundle includes:
The ITIL 4 Foundation certification is the pre-requisite and must be achieved prior to starting this course.
This certification course is also available in our ITIL Practice Manager course bundle, purchase together and save.
The ITIL 4 Specialist: Plan, Implement and Control combined practice module is for IT professionals aiming to establish good cross-practice collaboration and effective service value streams. The individuals can demonstrate their understanding and application of the key concepts covered in the five ITIL Management Practices at both strategic and operational levels, maximising value from these practices.
Understand the purpose and key concepts of the Plan, Implement, and Control practices, highlighting their importance in establishing, executing, and governing IT service strategies effectively.
Focus on key roles within the Plan, Implement, and Control practices, and understand how to position the practices effectively within your organisation. Develop the necessary competencies for planning, executing, and controlling IT service strategies.
See how Information and Technology can support and enable the Plan, Implement, and Control practices to deliver improvements, providing tools and systems for effective planning, implementation, and control.
Explore the role of partners and suppliers in the Plan, Implement, and Control practices, understanding how to collaborate effectively to enhance strategy execution and governance.
Discover how the capability criteria support the practices' capability development, ensuring alignment with industry best practices and organisational requirements for effective planning, implementation, and control.
This practice module provides best practice guidance on how to maximise the number of successful service and product changes by ensuring that risks have been accurately assessed, authorising changes to proceed, and managing the change schedule.
Change Enablement enables professionals to:
This practice module focuses on how to move new or changed hardware, software, documentation, processes, or any other component to live environments. It may also be involved in deploying components to other environments for testing or staging.
Deployment Management enables professionals to:
This practice module provides best practice guidance on how to make new and changed services and features available for use in line with the organisation’s policies and agreements between the organisation and its service consumers.
Release Management enables professionals to:
This practice module ensures that accurate and reliable information about the configuration of services and the configuration items that support them is available when and where needed. This includes information on how configuration items are configured and the relationships between them.
Service Configuration Management enables professionals to:
This practice module focuses on how to plan and manage the full lifecycle of all IT assets, to help the organisation maximise value, control costs, manage risks, support decision-making about the purchase, re-use, retirement, and disposal of IT assets, meet regulatory and contractual requirements.
IT Asset Management enables professionals to:
ITIL 4 Specialist: Plan, Implement and Control enables professionals to:
IT Operations, IT Managers, IT Service Managers, Product Managers and Owners.
ITIL 4 Foundation certification is a pre-requisite for this course.
To achieve the ITIL 4 Practice Manager designation,, you will need to have completed a combined ITIL Practice Manager bundle plus the ITIL Specialist: Create, Deliver and Support module. Or you will need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module.
This course prepares participants for the examination leading to the ITIL® 4 Specialist: Plan, Implement and Control.
The exam is provided as an online examination voucher, which you will receive with your course access, via email from PeopleCert with information on how to register and schedule your exam. The examination is 90 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection.
The exam schedule is available 24/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination soon after completing your course – this is when the information is fresh and relevant.
Access to PeopleCerts official eLearning for 12-months. Each module includes a detailed learning checklist that takes you through the course structure and ensures you cover all key topics. PeopleCert eLearning is interactive and filled with multimedia elements, quizzes and activities that make your journey through the course engaging and enriching.
ITIL® 4 Specialist: Plan, Implement & Control online exam voucher, valid for 12-months from date of issue.
The official ITIL 4 publication available from PeopleCert is included as an eBook. This will be provided as part of your PeopleCert exam voucher.
An amazing instructor who explained the content very clearly and at a very good pace. This was a good balance and approach to learning in a three day intensive period. I found the worked examples very practical and very relatable to the Defence industry sector I work in.
Satisfied Customer
Really good facilitation, kept me interested and shared so many practical applications.
Satisfied Customer
Gave me a better understanding of concepts, theories and tools to formalise and improve my current relationship management.
Satisfied Customer
The instructor was very professional and was able to explain each area thoroughly and is available for Q&A.
Satisfied Customer
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