ITIL® 4 Specialist: IT Asset Management Course & Examination

Based on the ITIL 4 framework, the ITIL® 4 Specialist: IT Asset Management  course provides both strategic and practical best practice guidance to help organisations understand the value of IT Asset Management as well as its key concepts and challenges. Professionals should be able to use these concepts to foster effective financial stewardship and governance, control costs, manage risks, monitor and ensure compliance. The guidance from this module will also support effective decision making on the purchase, re-use, retirement and disposal of IT assets and evaluate the sustainability of IT asset decommissioning and disposal. 

Key benefits of ITIL® 4 Specialist: IT Asset Management;  

1. Deliver Value: Optimising budgeting and planning to ensure appropriate IT asset capacity 
2. Improve processes: Through implementing key IT asset management automation tools. 
3. Improve the IT asset lifecycle: Through verifying, auditing, and analysing IT assets at the proper thresholds. 

Learning Outcomes

ITIL® 4 Specialist: IT Asset Management enables professionals to:  

• Define IT Asset Management roles, responsibilities, knowledge and skills 
• Plan and manage the full lifecycle of all IT assets 
• Effectively automate IT Asset Management activities 
• Apply IT Asset Management metrics and practice success factors to improve performance 
• Measure, assess and develop IT Asset Management capability by using the ITIL Maturity Model 

This course prepares participants for the examination leading to the ITIL® 4 Specialist: IT Asset Management.  

• A 90-minute, 40 question, multiple-choice exam is administered by an independent examination body, PeopleCert.  
• A passing mark of 65% required to receive your certificate, 26 correct answers 
• Closed book 

The exam is provided as an online examination voucher, upon completing your course you will receive an email from PeopleCert with information on how to register and schedule your exam. The examination is 90 minutes, please allow for an additional 30 minutes for set up and authentication. You will require a photo identification, quiet space, webcam, speakers and a reliable internet connection. 

The exam schedule is available 24/7 so you can sit your exam at a time that suits you. Your voucher will be valid for 12 months, we do recommend you complete your examination as close to the course date as you can – this is when the information is fresh and relevant. 

A Take2 exam re-sit is included if there is a 'failure' result from the first attempt. Take2 will not be available from a missed or absent exam attempt.