Resources
ITSM Hub rolls out NIST Cyber Security Professional program
The ITSM Hub rolls out NIST Cyber Security Professional program –Newest NIST program coincides with Government’s cybersecurity prevention push and helps industry navigate complex landscape
Austra...
ITIL training with a simulation module – why your organisation needs it
In this article:
How we learn
Moving from theory to practice
Achieving your training goals and outcomes
Your ITIL course design
Why include a simulation module in your ITIL course?
While most or...
How do you ‘Identify’ using the NIST Cyber Security Framework
National Institute of Standards and Technology (NIST) maintains one of the most widely adopted cyber security frameworks for critical infrastructure. NIST Cyber Security Framework is a system to b...
Helping Companies Meet Their Digital Transformation Goals
Over the past 18 months or so, digital transformation has become a pressing need rather than a distant future goal for the majority of businesses. Whether we look at a large corporation or a mediu...
Can I become a business partner?
A business partner is responsible for building relationships between the business units and functions such as IT, HR and Finance, to ensure that services and products are aligned with the organisat...
Business relationship management at ITSM Hub
A business relationship manager (BRM) is tasked with the role of building relationships between business units and the IT organisation to ensure IT services deliver on customer needs. ITSM Hub prov...
SIAM - Answering the Latest Organisational Multi-Cloud Challenges
Multi-cloud environments have quickly become preferred digital solutions for the majority of businesses. Research shows that more than 85 percent of companies now report operating in a multi-cloud...
What does a business partner do?
Business partners work with senior leaders to evolve culture and strengthen partnerships to achieve organisational outcomes. It is the business partner’s role to surpass providing services and move...
The case for a business case
Covid-19 turned the world upside-down, and inside-out. Businesses and individuals were not spared. Many countries went into lockdowns, businesses started to scale down and people started to work f...