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Business relationship management at ITSM Hub

A business relationship manager (BRM) is tasked with the role of building relationships between business units and the IT organisation to ensure IT services deliver on customer needs. ITSM Hub provides a host of courses designed to equip individuals with the skills required to handle this challenging role.

Here, we discuss our course so that you can gain an idea of whether becoming a BRM is for you.

Our courses

ITSM Hub’s BRM course is divided into five different components, with each designed to equip students with the required skills to enter the different BRM experience levels. They are:

Business Relationship Manager Professional Course & Examination

This component is designed as a comprehensive training and certification program for becoming a BRM. Applicable at every BRM experience level, students leave this component with the knowledge and skill set required to apply BRM disciplines in a business environment.

Certified Business Relationship Manager Course & Examination

This component is applicable for intermediate-advanced BRM disciplines, with a goal towards advancing to the role of Strategic Business Relationship Manager. This component covers the roles, responsibilities and disciplines of the SBRM and is designed to optimise the enterprise’s business value.

Strategic Partnering Approach Workshop

This component is designed to equip individuals with the skill set required to to effectively partner with key business partners in order to produce a journey map for producing and maintaining strategic partnerships that ensure value and advocate continued collaboration across the business.

BRM Fundamentals

This is part of the BRM Institute Knowledge Path to Success Introduction Series and is designed to give individuals the knowledge to become a BRM. This includes understanding the BRM’s roles, capabilities and disciplines so that they can be effectively implemented in an organisation. This course doesn’t require prerequisites and is open to anyone who wants to learn the fundamentals of becoming a BRM.

Contact our team to find out more

ITSM Hub BRM training provides a comprehensive framework for undertaking the challenges associated with this role. As one of the country’s premier BRM training providers, our course helps you grasp the key roles, disciplines and capabilities associated with ensuring the best return on investment in IT. This includes elements including customer management, communication, negotiations, sales management and more.

Our highly skilled and experienced trainers utilise practical learning and case studies to teach the various elements of becoming a BRM, and work towards equipping students with the skill set to move into the role at any experience level.

If you would like to discuss your ITSM Hub BRM training enrollment, or have any further enquiries about the course, please feel free to get in contact with our team. We are on-hand to discuss the program and how it can benefit both your career and your organisation’s value.

Please call ITSM Hub on 1300 424 025 or submit an enquiry form via our contact page. We will get back to you as soon as possible and with all the information you require regarding BRM training at ITSM Hub.

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