Organisational Change Management Applied Course & Examination

Organisational Change Management Applied Course & Examination

Sale price$2,195.00 AUD
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Upcoming course dates

Self-Paced Online Course


This course prepares participants for the exam leading to the Organisational Change Management Applied certification

Many organisational change management courses focus on the research, theory, frameworks, and models available to understand the dynamics of people responding to change. While these items are important, most courses do not relate what is learned to the practice of leading an organisational change management effort. This course goes beyond theory and provides actionable advice and tools for leading the people side of a change initiative. 

Course Overview

Driving and inspiring change is a challenge for most organisations. But successful change can be achieved if a proven method for introducing and establishing the change is followed. The problem is, there is no magic bullet to ensure change is embraced within an organisation, because change management programs depend on several influencing factors such as industry, culture, and the achievement of business goals. Many projects fail due to individual, organisational, and cultural factors that are not adequately understood or addressed. As a result, people are unable or unwilling to embrace and sustain change. Understanding and managing these factors and their complex interactions are all critical factors to achieving successful change within an organisation. 

Organisational Change Management Applied follows the Pink Elephant 20/20 change model to provide a structured approach to leading the organisational change work stream of a change project/program. Experiential learning is utilised to help participants embed the 20/20 change model into their daily work patterns. Using a case study, participants will work through a series of exercises that enable them to experiment with and practice applying the comprehensive framework. This will be followed by facilitated discussions built around Kolb's experiential learning (which builds on the concepts covered in Organisational Change Management Essentials) and helps to ensure the change initiative is adopted by all employees. 


Learning Outcomes

Upon the successful completion of this course, you will understand:

  • Use the Pink Elephant 20/20 organisational change model to lead a change initiative 
  • Develop an organisational change management plan to define, agree, and manage the work effort needed for the people side of a change initiative 
  • Apply a SWOT analysis to understand the organisation's external and internal environment to help leaders define the problem that needs to be solved and create a sense of urgency about it 
  • Build an effective change leadership team and change agent network to support the initiative 
  • Develop an organisational change vision, strategy, and roadmap 
  • Understand why a stakeholder engagement plan is important, and what the best practices are for creating and executing an effective plan 
  • Understand why communication as well as training and development plans are important, and what the best practices are for creating and executing an effective strategies and plans 
  • Assess organisational change readiness to ensure the organisation has the right change capacity and capability 
  • Provide the right leadership style to lead the planned change activities 
  • Develop quantitative and qualitative user adoption measures to show the positive effects of the people side of change 
  • Identify the activities required to formally close the organisational change management initiative and transfer ownership for sustaining the change to the relevant stakeholders 
  • Use the templates from the course, based on Pink Elephant's 20/20 organisational change model, and understand the many key questions you need to ask under each of the model's components. 

Who should attend

This program is designed for those who lead, manage, and/or support organisational change initiatives, including: 

  • Senior managers: VPs, AVPs, directors 
  • Program, project, and business managers 
  • Change leaders and managers
  • Business change managers (change agents) 
  • Business analysts 
  • Development and planning managers 
  • HR and organisational development practitioners 
  • Consultants and facilitators
  • Individuals aspiring to become change managers 


Students are required to have a good understanding of organisational change management theories, concepts, and models. 

Pink Elephant's Organisational Change Management Essentials is highly recommended as a prerequisite for this course as no basic knowledge is included in this course; however, students may bypass this prerequisite if they have completed: 

  • A foundation-level course (including passing the exam) in Organisational Change Management from a recognised training organisation 
  • Post-secondary studies at an accredited institution 

Exam & Certification

This course prepares participants for the examination leading to the Organisational Change Management Applied certification. The exam is administered by Professional Designations. 

  • One-hour, closed book 
  • Consists of 20 multiple-choice questions (a passing score of 70% – 14 correct answers – is required) 

Course Material & Inclusions

This course comes with access to Pink Elephant’s e-materials. Material for this course will only be provided as downloadable soft-copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs.

Our virtual instructor-led classes include a $25 lunch voucher for each day (value of $50 for this 2 day course), this means you can get your lunch organised whether you do it from home or the office. The voucher is provided via email on the first morning of the course.  

Organisational Change Management Applied online exam voucher plus a complimentary Organisational Change Management Applied exam re-sit if you miss out on passing your certification the first time.

A digital badge you can share with your network of your course achievement will be provided via email upon completion of your course.

SFIA Skills and Industry Accreditation 

After completion of this course, you may apply for self-directed learning PDUs through PMI. A letter of attendance is available upon request.

This course enables participants to develop their knowledge and proficiency in the following Skills Framework for the Information Age (SFIA®) professional skills:

  • CIPM: Organisational Change Management
  • OCDV: Organisational Capability Development
  • ORDI: Organisational Design and Implementation
  • RELM: Stakeholder Relationship Management
  • MEAS: Measurement
  • METL: Methods and Tools

This list gives the core SFIA skills covered by the course. Elements relevant to other SFIA skills may also be included to a lesser depth. Proficiency in a SFIA skill is measured by performance assessment and is achieved through actual substantial use of that skill in a real-world situation over some time. In course assignments and exercises undertaken through a course can demonstrate elements of the relevant skills which can then be further developed back in the workplace.  Acquiring new skills and building on existing skills, ideally occurs within the context of an agreed development plan for each person that ensures that their personal circumstances, strengths and development needs are met.

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An amazing instructor who explained the content very clearly and at a very good pace. This was a good balance and approach to learning in a three day intensive period. I found the worked examples very practical and very relatable to the Defence industry sector I work in.

Mary W.

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