Partners & Accreditation

Pink Elephant  Are a global training, consulting and conference service provider with offices or partners around the world. Pink Elephant specialise in IT Service Management, specifically ITIL® and assisted with the development of the most recent version; ITIL 4. ITSM Hub is Pink Elephant’s exclusive partner for Australia offering the Pink Elephant suite of courses and consulting offerings. 

PeopleCert – An examination provider and leader in the assessment and certification of professional skills, partnering with organisations and government bodies to develop and deliver examinations worldwide. PeopleCert are the global examination body for AXELOS which includes the ITIL® certification modules. ITSM Hub are an affiliate training provider via our Pink Elephant partnership for ITIL, PRINCE2® and Lean IT.

 APMG – Accredits organisations to deliver training courses and consultancy services for a broad range of professional certification schemes. APMG have a diverse portfolio of certification schemes including internationally renowned solutions for Project, Business and Information & Technology Management, Cyber Security and public-private partnerships. ITSM Hub is an Accredited Training Organisation approved to deliver Agile Project Management, Business Relationship Management, Change Management, IAITAM, NIST Cyber Security

Professional Designations – Are a governing body and exam provider for IT and Business certifications and designations. These are to recognise an individuals achievement of an explicit level of understanding of concepts and principles contained within a particular body of knowledge. ITSM Hub offer the certifications for a range of the Pink Elephant certification courses. 

EXIN – Are an independent examination and certification institute. EXIN certifies professionals and offers a wide range of exams in the rapidly-changing field of IT qualifications. ITSM Hub are partnered with EXIN to deliver globally recognised certifications. ITSM Hub currently offer the SIAM Professional certifications.  

 SFIA – The SFIA Foundation is a global not-for-profit organisation which oversees the production and use of the Skills Framework for the Information Age. This is a system for IT Professionals to match the skills of the workforce to the requirements of the business. It is a logical two-dimensional skills framework defined by areas of work on one axis and levels of responsibility on the other. It has been proven as an effective resource that benefits business by facilitating all aspects of the management of capability in corporate and educational environments. SFIA helps at all stages of the skills management cycle: organizational design, resource planning, recruitment, deployment, assessment, development and remuneration. ITSM Hub have a mapping licence and have added the SFIA skills to the industry accreditation area for each certification course we offer. We also provide SFIA consulting and training through our associate network.

AXELOS – Are responsible for developing, enhancing and promoting a number of best practice frameworks and methodologies used globally by professionals primarily working in IT service management, project, programme and portfolio management and cyber resilience. These methods include; ITIL®, PRINCE2®, MSP® and RESILIA® and have been adopted by private, public and not-for-profit sectors all over the world. ITSM Hub is partnered with AXELOS and Pink Elephant to deliver the best practice certifications for the Australian market. View our course offerings here.

BRM Institute®Proudly dedicates itself to helping organisations grow their BRM capability to drive organisational strategy, strengthen cross-functional collaboration, and champion a culture of creativity, innovation and shared ownership across the enterprise. Business Relationship Management as a philosophy, capability, role and discipline provides the opportunity to radically transform the world through authentic relationships. ITSM Hub is a Registered Provider and offer the suite of certification courses and strategic workshops along with mentoring and coaching from our BRM experts. 

GamingWorks – GamingWorks designs, develops and deploys professional business simulations or serious games aimed at solving the issues and supporting organisational learning and development. GamingWorks has a ’learn-by-doing’ solution which is used world-wide to assist putting theory into practice in an informative and interactive approach. ITSM Hub is accredited for Phoenix Project, Apollo13 and MarsLander simulation workshops.

CySec Professionals – Are listed as certified cyber training by the UK National Cyber Security Centre (NCSC) and listed as approved cyber training by the US, DHS CISA, the NIST Cybersecurity Professional (NCSP) Program is the industry’s first accredited training program that teaches individuals and organisations how to engineer, operationalise and continually improve a cybersecurity program based on the NIST Cybersecurity Framework. ITSM Hub have partnered with CySec Professionals to deliver the NIST Certification program to the Australia and New Zealand market and are the NCSP® Approved Partner. 

IIBAThe International Institute of Business Analysis (IIBA) is a non-profit professional association with the purpose of supporting and promoting the discipline of business analysis. IIBA helps business analysts develop their skills and further their careers by providing access to relevant content. IIBA created A Guide to the Business Analysis Body of Knowledge (BABOK), a collection of knowledge within the BA profession, reflecting the current generally accepted practices. ITSM Hub offers formal certification for business analysis professionals.

 IAITAM – The International Association of Information Technology Asset Managers, Inc (IAITAM) the professional associate for individuals and organisations involved in any aspect of IT Asset Management (ITAM), Software Asset Management (SAM), Hardware Asset Management and the lifecycle processes supporting IT Asset Management in organisations of every size and industry. ITSM Hub is an accredited training organisation via APMG International for the delivery of the IAITAM suite of products, including the most popular CSAM and CHAMP certifications.

DevOps Institute – Is an association of DevOps professionals who are working towards the continuous improvement of DevOps. DOI creates an interactive environment where members can network, gain knowledge, grow their careers and support enterprise transformation. ITSM Hub provides certification for the DevOps Foundation and Certified Agile Service Manager courses. 

Everitas – Is Australia’s leading digital credentialing consultancy, serving the Asia Pacific Region. Everitas works in collaboration with Credly, the world’s most trusted digital credential ecosystem. The world’s leading organisations and institutions trust Credly to help transform knowledge, skills, and achievements into digital credentials that empower individuals to capture opportunities, and organisations to measure impact. ITSM Hub offers digital credentials to our candidates upon completion of courses, further information on our digital badge offering can be found here.

Planit – are experts in application testing and quality engineering. Planit are SAFe® Silver Partners and ITSM Hub have partnered with Planit to deliver the Scaled Agile Framework SAFe® certification training. The Scaled Agile Framework is a systems for implementing Agile, Lean and DevOps practices at scale. We are providing the Leading SAFe, SAFe Devops, SAFe for Teams and SAFe Scrum Master courses, you can find and register for these here

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