Support and assistance moving from current state to desired state.
Ensure your improvement initiative retains focus and perspective.
Understand where you are and how you can improve.
A review and recommendations using CIS, ISO/ISE and NIST
Agile support and analysis as and when you need it.
Our Agile Scrum Essentials and Agile Scrum Master self-paced online courses cover all aspects of the Scrum framework through a variety of real-world scenarios and focused practical informa- tion related specifically Scrum.
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Cutting edge training with world class teachers…
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Learn at your pace with online and virtual classroom study
options…
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We cover a range of courses with different learning options too…
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ITIL is a set of practices for IT Service Management. ITIL 4 takes you through a more evolved view of a Service Value System (SVS), which provides a holistic end-to-end picture of what it really means to contrib- ute to business value, and also integrates concepts from …
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ITSM Hub’s expert consultants have many years of practical experience with diverse backgrounds. Our consultants are specially trained to adapt, adopt and utilise various best practice frameworks to fit your company’s unique situation. We offer a full lifecycle of solutions starting with assessments, strategic guidance and planning along with implementation and continuous improvement coaching.
With a holistic approach we consider important aspects that ensure results, such as people, processes, technology, and partners. Each aspect is unique to your organisation. We understand the importance of transferring knowledge and skills to you and your team for ongoing success and work every step of the way with you.
Together we can do smart smarter to ensure your business success.
Think Process performance, think Pink. ITSM Hub perform IT Service Management (ITSM) process maturity assessments using PinkSCAN – an ITSM process assessment methodology and online toolset. This consulting service will provide insight into your current process maturity levels along with recommendations for improvement.
The PinkSCAN process assessment approaches are a proven methodology for helping IT service organisations and businesses answer the question “Where are we now?”
PinkREADY is an ITSM project risk identification and mitigation planning service to enable customers to realise the promised benefits of ITIL® projects, avoid unnecessary costs and support organisational change. Why is this important? Many process improvement initiatives fail because risks and barriers are not properly identified before the start of a major change. Increase your chances of success by using PinkREADY.
This service reviews the ‘health’ of 22 critical success factors necessary for ITIL projects success. PinkREADY leverages online data gathering tools and a facilitated risk analysis/planning workshop to deliver key outcomes and ensure your organisation are PinkREADY.
PinkBASELINE, a workshop-based consultant-led assessment, enables an organisation to establish a gap assessment against best practices and rapidly identify a series of tangible improvement actions. This fast track assessment can be achieved in 6 business days as a lighter approach to establishing a baseline or as a follow up assessment if more appropriate.
The primary objective is to assess up to 3 practices against a set of capability criteria and critical success factors that ensure the practice goals are achieved in a consistent and beneficial manner.
This service is primarily focussed on assessing the current state against key process elements critical to business value.
PinkSELECT supports your organisation by providing a vendor-neutral, cost effective methodology for conducting a tool selection process while leveraging Pink Elephant’s industry experience. PinkSELECT provides a tool kit to evaluate and assess Service Management tools that are deemed to be compatible with specific ITIL processes and practices using a systematic approach of mandatory and customised criteria.
With the right Service Management tool in place, the longer-term benefits to be gained are cost savings and increased productivity, which in turn can lead to an increase in the quality of the IT service provision.
PinkATLAS is an online resource centre containing hundreds of items designed to support best practice improvement efforts in the areas of Leadership, Lean Management, IT Governance, Program & Project Management and ITSM-based practice/process, procedure, role and metrics templates.
PinkATLAS is for organisations focused on continual improvement of their business and IT processes and includes examples of essential documentation for enabling this effort: project plans, process maps, guides, job descriptions, tool requirements and operational templates. Purchase a 12-month subscription and you immediately have access to all the resources in the database.
Do smart smarter with efficient consultation and training that maximise potential