Think potential
with ITSM Hub Consulting

SFIA training and consulting

SFIA Capability Management Cycle

Our SFIA based Consulting and Training Services cover the entire Capability Management Cycle.

Consultant Level Training
This accredited one-day course introduces SFIA and how to get value from it by taking the audience through the SFIA categories and subcategories, and how they are used in real life. Using practical examples, demonstrates how to determine skills within a particular situation or assignment, and determine the appropriate level of the skill for a role. Provides a deep understanding of the SFIA Levels of responsibility, the benefits of SFIA and how to build a business case. Includes practical options for implementation and discusses the use of SFIA based tools. This course is a prerequisite to becoming a SFIA accredited Consultant.

Practitioner Level Training
This accredited ½ day course provides a basic understanding of SFIA, what it is and what it is not. Takes the audience through the SFIA categories and subcategories, and how they are used in real life. Using practical examples, demonstrates how to determine skills within a particular situation or assignment, and determine the appropriate level of the skill for a role.

Foundation Level Training
Provides a basic understanding of SFIA, what it is and what it is not. Takes the audience through the SFIA categories and subcategories, and how they are used in real life.

SFIA Assessment Techniques Training
This one-day training course shows attendees how to assess professional skills against the SFIA framework, walking through the different styles of assessment and validation techniques, roles and responsibilities, interview structure and tips.

Position Profiling and Role Profiling
In this one-day training course attendees will learn how to create and validate SFIA based Role Profiles and/or Job Descriptions using a number of different methods, tools and techniques. This includes identifying useful input material from a range of sources and exploring how SFIA can assist with a range of HR and people development and management processes.

People Managers
People Manager training is a half day course that takes elements from the accredited Practitioner Level SFIA course and provides an overview on how SFIA is applied and how it relates to managing staff. Participants are taken through the construction of SFIA with a focus on the practical elements of role definition and CV analysis. Discussion is focused on the strengths and limitations of using SFIA to contribute in development planning and performance discussions and how to use SFIA in development planning.

HR and Project Professionals
One-day interactive training designed for individuals who will be responsible for implementing SFIA within their organisation, or for the maintenance of SFIA once it has been implemented. The course covers the key elements of HR and how SFIA integrates with these processes, including strategic workforce planning, recruitment, training needs analysis, career development and appraisals. For Project Managers, this course shows how SFIA can be used to support task definition, resource allocation, supplier integration and project governance. Previous attendance on the practitioner or consultant level training or a working knowledge of SFIA is a requirement for all attendees.

Ongoing Coaching and Mentoring
Ongoing coaching and mentoring will be provided on a Time and Materials basis, assisting recruitment staff and capability managers maximise the value of their SFIA training.

Accreditations & Partners
Do smart smarter with
ITSM consulting