How does your Service Desk compare to your industry peers?
Benchmarking your Service Desk performance against your peers will help you to identify your strengths and weaknesses and enables you to take targeted actions to make your Service Desk more efficient, productive and competitive. ITSM Hub are pleased to offer you insight in performance of your Service Desk by inviting you to our free, online assessment about your Service Desk. The Service Desk Assessment consists of only 16 questions (the full standard comprises 226 questions) covering specific elements of your Service specific elements of your Service Desk such as: leadership, resources, people and process management. You are only a few clicks away from a valuable insight into your Service Desk.