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Project Management as a Service – PMaaS

Our project management as a service offering will help you successfully critical projects. PMaaS is a rapidly growing solution for organisations which have not yet developed their own repeatable and robust project management processes. If your project management capability is immature and you are on a tight deadline then PMaaS is the best choice. We bring the project management team, the methodology and the tools to ensure that you can hit the ground running and achieve your goals. We work with your technical and subject matter resources who are embedded into the project team. Our standard reporting package keeps you informed of progress and we share the project risk with you. If you have your own PMO then we will work with them to embed with your project governance structures.

Assessment approach

The consultant-led assessment will interview a range of IT management, IT practitioner staff, and customer representatives for the in-scope process/practice. Based upon these responses, additional questions may be asked, or additional people interviewed to gain a more detailed and/or accurate picture of the current level of process maturity. Documentation is also examined to assess consistency and alignment with reported practices.

Analysis of the interview responses and documentation allows the consultant to identify areas of good practice, less than good practice, and particular contributing elements (e.g. staff skills or tools adequacy) that may be limiting the effectiveness of the processes in question.

Scoring is undertaken against the CMMi capability maturity model as defined by the Carnegie Mellon Software Engineering Institute. This ensures that future assessments may reasonably be compared to current assessment process maturity scores. Upon completion of the assessment you will receive a consolidated report detailing conclusions and recommendations for each process within scope, as well as overall conclusions, quick-wins and recommendations for improvement.

Based on 6 processes the expected length of engagement is 15 billable days. Download an example summary report to gain more insight into the value of our consultant-led assessments.

Self-Led Online
Assessment approach

PinkSCAN Online provides organisations with the ability to perform their own internal process maturity assessments which are flexible and cost-effective. The online subscription provides 12 months access to the maturity assessment tool to conduct any number of assessments during the subscription period. This service offering is attractive for organisations where:
  • there is already a body of in-house expertise in conducting assessments
  • some flexibility is desired in the conduct and timing of assessments; or
  • multiple assessments and reassessments are planned to take place within a 12-month period
ITSM Hub have subject-matter expert consultants who can assist you in preparing for and analysing results from the PinkSCAN online maturity assessment. The following assessments are included in an online PinkSCAN:
Assess Management IT Service Continuity Management
Availability Management Knowledge Management
Business Relationship Management Problem Management
Capacity Management Release Management
Change Management Request Fulfillment
Continual Service Improvement Service Asset & Configuration Management
Demand Management Service Catalog Management
Event Management Service Level Management
Financial Management Service Portfolio Management
Incident Management Service Validation & Testing
Information Security Management Supplier Management
IT Asset Management
Accreditations & Partners

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