Are the standardised capability assessment approaches not quite right for you? Talk to us about customised assessments. We can mix-and-match different combinations of organisational and process scope to meet your needs.
How does this work?
- We work with you to come up with a definition of the issue or challenge you are wishing to understand by performing an assessment.
- We identify the desired outcomes you wish to achieve and the information needed from the assessment to set the direction to achieve those outcomes
- Resource and time constraints are identified and preferred split of effort established (internal resource supplementation, external consultants only)
- Based on these discussions we propose an integrated approach and scope using elements of our standardised consulting offerings and bespoke elements where re-usable elements are not available.
Examples of Customised Assessment
- Comparative Analysis of process maturity (3 processes only) between different IT departments in the same organisation. Incident & Problem or Release & Change
- Assessment of end-to-end process maturity across parties in a SIAM service model
- Service Desk Assessment
Book a consult to discuss your specific assessment needs.
