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Customised Assessments

Are the standardised capability assessment approaches not quite right for you?  Talk to us about customised assessments.  We can mix-and-match different combinations of organisational and process scope to meet your needs.

How does this work?

  • We work with you to come up with a definition of the issue or challenge you are wishing to understand by performing an assessment.
  • We identify the desired outcomes you wish to achieve and the information needed from the assessment to set the direction to achieve those outcomes
  • Resource and time constraints are identified and preferred split of effort established (internal resource supplementation, external consultants only)
  • Based on these discussions we propose an integrated approach and scope using elements of our standardised consulting offerings and bespoke elements where re-usable elements are not available.

Examples of Customised Assessment

  • Comparative Analysis of process maturity (3 processes only) between different IT departments in the same organisation. Incident & Problem or Release & Change
  • Assessment of end-to-end process maturity across parties in a SIAM service model
  • Service Desk Assessment

Book a consult to discuss your specific assessment needs.

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